It would be impossible to celebrate International Women’s Day without giving the well-deserved spotlight to the extraordinary women working in the food industry. For decades, women have been at the forefront of gastronomical innovation, challenging the notion of the ‘man’s world in the kitchen’. They have continuously shaped the way we understand, experience and interact…
Prioritising your patrons’ security and welfare is essential if you want to be seen as a reputable restaurant owner. One of the challenges you may encounter is dealing with customers who are drunk. In addition to being required by law, serving alcohol to people who are over the limit is also morally wrong. In this…
Running a restaurant is tough. Juggling schedules, keeping staff happy, and staying on top of everything can seem impossible. Traditional methods like paper schedules and handwritten notes just don’t cut it anymore. Thankfully, there’s a better way: online tools designed to make restaurant staff management a breeze. This article will explore how these tools help…
Let’s be honest, who doesn’t want to maximise their restaurant’s revenue! Increasing your profit margins however, isn’t just about serving great food or creating an impeccable atmosphere; it’s also about mastering your upselling techniques. When executed thoughtfully, upselling or suggestive selling, becomes a win-win scenario. By making informed and well-timed suggestions for dishes, sides or…
Valentine’s Day: the most romantic day of the year, but also the busiest for restaurants. Did you know that on Valentine’s Day, restaurant occupancy rates can skyrocket to over 90% worldwide? That’s a lot of lovebirds looking for a place to dine! While it’s a wonderful opportunity for couples to celebrate their love over a…
Hoorah! You’ve survived Christmas and the new year… Now get ready for Chinese New Year on the 10th February! The Year of the Tiger is about to usher in a wave of festivities, and for restaurant owners and chefs, it’s a golden opportunity to captivate taste buds and create memorable dining experiences – even if…
Calling all Servers! Your role in the restaurant sector is crucial. You are pivotal in delivering outstanding customer service, guaranteeing a pleasurable dining experience and customer loyalty. In order to succeed, it’s important to continuously develop your abilities and adopt a customer-centric approach. Here are ten ideas to improve your skills as a restaurant server.…
In 2024, the restaurant business is moving into the future at breakneck pace. As a restaurant owner, you’re not just managing a kitchen – you’re coordinating a symphony of consumer preferences and technology. In this dynamic environment, where online reservations are the new standard and digital innovation is the key to success, let’s discover the…
Although it can be an exciting and gratifying business, owning a restaurant is not all bells and whistles. It’s a tough industry to be in and comes with a long list of challenges. In this article we’ll look at the most frequent issues restaurants deal with and offer workable strategies to fix them. These insights…
Rapid growth can be an exciting time for your company, but it also presents new challenges that need to be managed carefully. This post will examine practical methods for navigating unexpected restaurant expansion. So buckle up and let’s go for a ride! Assess & plan for scalability When faced with sudden restaurant growth, it is…
We all know the importance of customer reviews for your restaurant. But how about actually going a step further to find out first hand your client preferences. This could help you with making changes to your offerings, pricing and such. The best way of doing this is through the collection of customer feedback via surveys. …
Knowing when, and if, to raise prices can be a difficult and daunting decision for restaurant owners. On the one hand, you have forever increasing labour, energy and food costs, while on the other, you need to maintain customer satisfaction. Raising restaurant pricing calls for careful planning and a well thought out approach. In this…
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