Guest Marketing
for Restaurants

Restaurant marketing software connected to your bookings, guests and service history, so campaigns start from what actually happens in the restaurant, not a list you have to keep clean by hand.
Smiling woman dining at a restaurant with VIP and Vegetarian badges a Not visited in 90 days badge also visible

Email
Marketing

SMS
Campaigns

Marketing
Automations

Guest
Segmentation

Reputation
& Reviews

THE GAP

You already collect everything a campaign needs.

Every service adds to what you know about your guests: who booked, who returned and who never came back. Most of it is captured the moment a table is booked, then never used again once the plates are cleared.

Two coworkers in white shirts lean over a laptop on a wooden counter smiling at the screen in a cafe

First-time guests

Booked, dined, never contacted again

Last visit date

Guests starting to drift away

Party size & spend signals

Big tables, private dining, regulars

Preferences & dates

Allergies, birthdays, favourite table

Locals or Tourists

Potential regulars or passers by

THE HUB

One place for everything you do after the booking.

Guest Marketing is restaurant marketing software that lives inside Tableo. The tools below all read from the same booking and guest data, so they work together instead of needing to be stitched up.

EMAIL MARKETING

Design and send campaigns to guest segments built from real booking history.

Use opted-in guests, saved segments and campaign templates to send emails that lead guests back to the booking diary.

Website hero announcing a new seasonal menu with a chef note and appetizing dish photos floating Send now and Schedule buttons overlay the scene

SMS CAMPAIGNS

Reach guests on the channel they actually open, for time-sensitive offers.

Create and send SMS campaigns in minutes with ready-made templates. Keep opted-in guests coming back with offers they'll actually see.

Man in a white shirt uses a smartphone with a floating Tableo notification about a new Bistro 96 menu Come try it out

Set a message to send when a guest does something, or stops doing it.

Tableo tracks key moments in your booking diary, missed returns, birthdays, and anniversaries, and sends the right message with a booking link.

Three white rounded chat bubbles on a black background with inviting messages for birthdays dining and anniversaries from La Stelle Bruncheria and Bistro 94 each with a small colored icon badge

Save segments (first-timers, regulars, lapsed) that update on their own.

Group guests by how they book, visit, return and respond, then use those segments for sharper campaigns and follow-up.

White rounded button reading Create segment at the top of a dark UI followed by two purple rounded badges High Spender with a diamond icon and Visited >5 times with a checkmark icon

REPUTATION & REVIEWS

Ask recent guests for a review at the right moment, and monitor feedback across the platforms that matter.

Tableo automatically sends review requests after a completed visit, helping you collect more feedback while keeping an eye on your online reputation.

Two overlapping screens a restaurant feedback form with star ratings and a yellow Submit button behind it a thank you illustration card

RESTAURANT CRM

Guest profiles, segments and visit history. The CRM that lives in your booking platform that Guest Marketing acts on.

Tableo’s CRM transforms reservations into guest profiles and insights that improve every return visit.

Two rounded profile cards side by side Daya and James with avatars names and several badges VIP Vegan Regular for Daya New Coeliac Wine Lover for James plus notes for Daya and contact details for James

CAMPAIGNS FROM THE FLOOR

Real campaigns that start from a booking.

Each one begins with something that happened in the restaurant. Tableo spots it in the booking data and sends the message, on its own or with one look from you.

QUESTIONS

Frequently asked questions

Yes. Tableo is restaurant marketing software built into a booking platform. We call it Guest Marketing because it focuses on marketing to the guests you already have — through email, SMS, automations and segmentation — rather than running ads or managing your social channels.
Email tools start with a list you upload. Guest Marketing starts with your booking diary and guest records, so a campaign can be built from who actually visited, when they last came in, and what they booked.
Yes. You can build and save segments from booking behaviour — first-time guests, guests who haven't booked in 90 days, regulars, large-party bookers, private-dining enquiries and more. The segments update on their own as guests book and visit.
Yes. SMS campaigns sit alongside email and automations in the same place, using the same guest data, so you can reach guests on the channel they respond to.
It is the booking system. Guest Marketing is part of the Tableo platform, so bookings, guest profiles and campaigns share one record. Nothing needs syncing or exporting.
Yes. Independent restaurants use Guest Marketing to bring back first-time guests and fill quieter nights. There's a free plan to start, and the marketing tools grow with you.
Guest Marketing and Restaurant CRM are siblings built on the same guest record. CRM is where guest profiles, segments and history live; Guest Marketing is how you act on them with campaigns.
Most restaurants start with one automation — usually a win-back for guests who haven't returned, or a first-visit follow-up. The Marketing Maturity Assessment recommends a starting point based on what you already do.
Guest Marketing is included on the Grow and Expand plans. It's not available on the free plan or lower tiers. If you're on the free plan, your booking and guest data is already being captured, so when you upgrade your campaigns can draw on your full guest history from day one. Compare plans on our https://tableo.com/pricing .
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Marketing Maturity Assessment

Five questions about how you market to guests today. You’ll get a score, a maturity stage, and a short list of what to set up first in Tableo.
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